1Win Support: Contact Methods

1Win Nigeria offers multiple ways to reach their customer support, with the most popular options being live chat, telephone, and email. All these channels are available 24/7, which is ideal since online gambling operates around the clock. Let's explore each method in detail.

Support chat on 1Win website is shown, next to “Support” sign

Email

This method is the least used option due to the length of time it takes for a reply. Most players will only use this method if the query is not very important. The advantage of this method is that you can send long detailed enquiries which can include screenshots as well.

1Win Supportsupport@1win.xyz
Securitysecurity@1win.xyz
Businessbusiness@1win.xyz
Partnerspartner@1win.xyz
Icon of communication with a manager, next to e-mails, labeled “E-mails”

Live chat

The first and most common method of contact for players is the Live Chat. This option has quick response and very importantly is free of any costs.

  • The service is available 24/7.
  • Well trained agents that are always professional.
  • The chat feature is easily accessible when players click on the chat Icon.
  • The response time takes just a few seconds.
  • Convenient notifications in the 1Win application.
Phone with correspondence of two people, the inscription “Live chat”.

Telephone contact

Phone number 8 (800) 301 77 89 

If your issue is complex, we recommend using the telephone contact option, though it may incur additional costs. This method is also available 24/7.

Headphone image of 1Win customer support manager, inscription “phone”